Stains That Come Back
So I started spot cleaning to save myself some money so I wouldn’t have to pay someone to come here just to spot clean my carpet. I figured I changed my garbage disposal, so I’m a plumber! I installed a light dimmer switch so now I’m an electrician! I fixed my garage door opener, then I called a company to fix what I fixed. What a $400 disaster! Well 2 out of 3 is pretty good.
I bought the best spot cleaner for carpets, sprayed it on and the spot was gone. The spot came back a little bigger and uglier a few weeks later. I went to Home Depot and spoke to the specialist in the overhead lights aisle and he recommended I use the spot cleaner the professionals use. This spotter worked so good it removed everything from grease, food, soda and even took some of the color out of my carpet as a bonus. And the spots still came back bigger and uglier. I was tempted to leave the spot to cover up the loss of color.
However, I did not give up so I went online for some self carpet spotting tips and I read about using low ph detergents, high ph detergents, enzymes, neutral detergents, dry solvents, wet solvents . . . I read that it could be a wicking problem. So I got rid of all the candles in the house but the spots still came back.
I really don’t know what’s worse, my carpet or the look that I have been getting from my wife. We all know that look. Even our marriage counselor said that I am a cheap bastard for not having the carpets professionally cleaned. (I think that’s why he has me prepay for our sessions!) My back is against the wall on this one so I came up with a great idea.
I contacted the guy who always cleans my carpets and I told him I think I have a wicking problem. He asked if I tried getting rid of all the candles and I said yes. Then he laughed for 10 minutes before telling me the internet is only for sports (so he’s a guy!) — nothing else. He explained that it wasn’t wicking. That happens when carpets are old or have not been cleaned for a long time. Deep soil will rise to the surface after the cleaning. In such a case, the carpet usually needs more than one cleaning to get the soil out.
He came out and did some tests on my carpet and found that there was a lot of residue from the spot cleaning as well as a ph imbalance which was causing my carpet to yellow. He explained that a lot of spot cleaners are too high in concentration and generally designed to handle a multitude of various stains. Professional’s have specific spotters for specific stains (a professional will treat a milk stain different than a grease stain). Sometimes self spotting carpets can make things much worse especially when you don’t rinse the spotting solution out.
My carpet now looks great and no stains have come back. It looks like my roof is leaking, so on to a new project.
Why Choose Quality Carpet Cleaning?
Our organizational structure allows us to deliver the same or better quality of service as any of the major companies out there for a much lower cost. We invite you to compare.
There’s no secret to doing what we do. There are industry and manufacturers’ standards. There is certified training. There are apprenticeships. The best equipment and cleaning solutions are available to anyone. If you strip away all their attempts to distinguish themselves, you will find that all the top companies essentially clean how Quality Carpet Cleaning does because it’s what works best. A rose by any other name is still a rose.
Quality Carpet Cleaning has thousands of independent reviews on sites like Yelp, Angie’s List, Google, the BBB and various other review sites. These are not reviews we collect on our site where we can filter and control them. Thus, though we are rated highly everywhere, not all of our reviews are great. However, you will see that when a problem does pop up, we go out of our way to make things right with the customer.
If you are unhappy for any reason, we will gladly come out and re-clean any area you are not happy with.
We at Quality Carpet Cleaning appreciate how important your time is and give it the highest priority. We schedule ideally 3, but no more than 4, jobs per day for each technician where other companies schedule up to 6. In this way our technicians have plenty of time between jobs and don’t have to rush through a job to get to the next.
In the real world, situations arise where someone needs service right away. As a result, we keep our schedule flexible enough where we can do a reasonable number of same-day jobs. Obviously, the earlier you contact us the higher the likelihood we can accommodate you.
Our staff cares about our customers because we care about them. We look for people who like helping others and then train them on how to. We have an unofficial policy: If we have to supervise you, you don’t belong here. Our people know and like their jobs and it comes through when you talk to them.
All our products are safe for kids & pets. What most people don’t know is that California regulations are so strict that many cleaning products sold in other states are not allowed to be sold here. Some standards even go beyond “green”. That said, we also carry a line of green carpet cleaning products for hyper-sensitive people.
Our concern for our customers goes beyond the cleaning. We want to make sure they are completely happy with us, which is why we follow up after each job. Our goal is happy customers who continue to use us and recommend us to others. That is not accomplished with mediocre service.