When I was young, life was simple – Zenith or RCA, Ford or Chevy. Try to buy a TV lately? With the plethora of choices and the glut of information confronting consumers today, making intelligent decisions can be quite challenging. But if you know what you’re looking for, the process gets much simpler.
Take carpet cleaning for example. All carpets are made from washable fabric, just like most clothes. Even oriental rugs are washable.
Water, detergent, wash, rinse, spin dry – end of story. No one’s improved on the washing machine and no one’s improved on steam cleaning which basically brings the washing machine to your carpet. You can add a lot of bells and whistles and invent a lot of fancy names but it won’t change the result. Incidentally, steam cleaning, hot water extraction and steam extraction are just different names for the same thing.
Steam cleaning is the most effective cleaning method available. All other cleaning methods will leave more dirt and residue in the carpet. That’s why leading carpet manufacturers recommend it. And that’s why knowledgeable carpet cleaners invest in the far more expensive steam equipment. So what do you look for?
- Do they steam clean?
- Are they good at it? Experience and reputation are important. As simple as the concept of steam cleaning is, it takes years of training and experience to become proficient in the chemistry and other variables involved in fabric care.
- Are they reliable? You can often get a feel for this when you call.
- Are they professional? Often the quality and the source of the advertising is a clue — Pennysaver verses Home & Garden for example. Was care and thought put into the ad or was it just slapped together?
- Are their prices reasonable? Too low is suspicious and too high is not necessary.
Most of us spend much of our time trying to find time. It sounds like a paradox but it’s true. A huge time waster is making the same decision over and over again because we don’t take the time to think it through fully the first time. You have to spend time to make time. It’s like investment dollars. Take that extra time and think long term when you make your decisions and you’ll soon have time to make more time and one day you’ll have all the time you’ll need.
You can start with your carpet cleaner. It may take several attempts before you finally find the right company. When you do, you won’t have to think about it any more.
Why Choose Quality Carpet Cleaning?
Our organizational structure allows us to deliver the same or better quality of service as any of the major companies out there for a much lower cost. We invite you to compare.
There’s no secret to doing what we do. There are industry and manufacturers’ standards. There is certified training. There are apprenticeships. The best equipment and cleaning solutions are available to anyone. If you strip away all their attempts to distinguish themselves, you will find that all the top companies essentially clean how Quality Carpet Cleaning does because it’s what works best. A rose by any other name is still a rose.
Quality Carpet Cleaning has thousands of independent reviews on sites like Yelp, Angie’s List, Google, the BBB and various other review sites. These are not reviews we collect on our site where we can filter and control them. Thus, though we are rated highly everywhere, not all of our reviews are great. However, you will see that when a problem does pop up, we go out of our way to make things right with the customer.
If you are unhappy for any reason, we will gladly come out and re-clean any area you are not happy with.
We at Quality Carpet Cleaning appreciate how important your time is and give it the highest priority. We schedule ideally 3, but no more than 4, jobs per day for each technician where other companies schedule up to 6. In this way our technicians have plenty of time between jobs and don’t have to rush through a job to get to the next.
In the real world, situations arise where someone needs service right away. As a result, we keep our schedule flexible enough where we can do a reasonable number of same-day jobs. Obviously, the earlier you contact us the higher the likelihood we can accommodate you.
Our staff cares about our customers because we care about them. We look for people who like helping others and then train them on how to. We have an unofficial policy: If we have to supervise you, you don’t belong here. Our people know and like their jobs and it comes through when you talk to them.
All our products are safe for kids & pets. What most people don’t know is that California regulations are so strict that many cleaning products sold in other states are not allowed to be sold here. Some standards even go beyond “green”. That said, we also carry a line of green carpet cleaning products for hyper-sensitive people.
Our concern for our customers goes beyond the cleaning. We want to make sure they are completely happy with us, which is why we follow up after each job. Our goal is happy customers who continue to use us and recommend us to others. That is not accomplished with mediocre service.