Knowing how carpet cleaning companies price their services can help you avoid an unpleasant experience and get the best value. For years many carpet cleaning companies advertised ridiculously low room prices and then gave the real price once in the home. They banked on the fact that you’re not going to throw them out once they’re there. But the public wised up to that tactic.
Though there are still a few companies who are trying to lure customers this way, the smarter ones have come up with a new tactic. Instead of ridiculously low room prices, some are now advertising low, but believable room prices – but in the fine print, they limit the square footage to anywhere from 100 to 150 square feet per room. They know that most people don’t read the fine print, and if they do, likely don’t have a concept of square footage. When I would ask a customer how many square feet their living room was, I would sometimes get answers such as 12 or 50. Just to put things into perspective, a king-sized bed is 42 square feet. Most living rooms are obviously larger than a king-sized bed.
Some carpet cleaning companies charge by the square foot, usually from 30¢ to 40¢ per square foot. An average home has 1000 or more square feet of carpet. That adds up to $300 to $400 per average home. Now if you told the average homeowner that, they’d probably keep shopping around. But if you told them 30¢ to 40¢ per square foot they might think that reasonable. And, of course, once the carpet cleaner does his measuring and lays the price on you, you shrug and give the go-ahead.
In all fairness to most carpet cleaning companies, whichever approach is used, you often wind up paying a fair price for the work. Many honest operators feel forced into distasteful methods of advertising out of desperation since they have to compete with these misleading ads.
If you don’t have a good sense of the size of your rooms, don’t despair. You don’t need to spend half a day measuring all your rooms. Take an average room in your house and roughly measure it. You can even pace it off. From there you can get a gauge on the size of the other rooms you want cleaned. It doesn’t have to be exact. You now should be able to decipher most companies’ prices and do a true comparison.
The other thing you might want to check is what is included in the price. If the advertised price seems unrealistic there are most likely hidden charges. Ask direct questions about extra charges and gauge how they’re handled. Of course, there are things that most carpet cleaning companies charge extra for that make sense like pet stains, but they should inform you of these when you call so you’re not surprised after the carpet cleaner arrives. If you would like the cleaner to do your furniture you are best to ask in advance as not all carpet companies offer upholstery as well. However, many companies offering upholstery cleaning in Sydney do advertise that service on their websites and print ads so it should be fairly obvious when shopping around just be sure to mention it when booking so that they can bring all the necessary supplies.
In summary, read the fine print, do the math, ask hard questions and you should be fine. I hope this clears up some of the confusion and helps you avoid an unpleasant experience.
Why Choose Quality Carpet Cleaning?
Our organizational structure allows us to deliver the same or better quality of service as any of the major companies out there for a much lower cost. We invite you to compare.
There’s no secret to doing what we do. There are industry and manufacturers’ standards. There is certified training. There are apprenticeships. The best equipment and cleaning solutions are available to anyone. If you strip away all their attempts to distinguish themselves, you will find that all the top companies essentially clean how Quality Carpet Cleaning does because it’s what works best. A rose by any other name is still a rose.
Quality Carpet Cleaning has thousands of independent reviews on sites like Yelp, Angie’s List, Google, the BBB and various other review sites. These are not reviews we collect on our site where we can filter and control them. Thus, though we are rated highly everywhere, not all of our reviews are great. However, you will see that when a problem does pop up, we go out of our way to make things right with the customer.
If you are unhappy for any reason, we will gladly come out and re-clean any area you are not happy with.
We at Quality Carpet Cleaning appreciate how important your time is and give it the highest priority. We schedule ideally 3, but no more than 4, jobs per day for each technician where other companies schedule up to 6. In this way our technicians have plenty of time between jobs and don’t have to rush through a job to get to the next.
In the real world, situations arise where someone needs service right away. As a result, we keep our schedule flexible enough where we can do a reasonable number of same-day jobs. Obviously, the earlier you contact us the higher the likelihood we can accommodate you.
Our staff cares about our customers because we care about them. We look for people who like helping others and then train them on how to. We have an unofficial policy: If we have to supervise you, you don’t belong here. Our people know and like their jobs and it comes through when you talk to them.
All our products are safe for kids & pets. What most people don’t know is that California regulations are so strict that many cleaning products sold in other states are not allowed to be sold here. Some standards even go beyond “green”. That said, we also carry a line of green carpet cleaning products for hyper-sensitive people.
Our concern for our customers goes beyond the cleaning. We want to make sure they are completely happy with us, which is why we follow up after each job. Our goal is happy customers who continue to use us and recommend us to others. That is not accomplished with mediocre service.