Treating Pet Odor and Pet Stains

If you have more pictures of your pets than your kids, then this article is for you.

The President of Quality Carpet Cleaning asked me to write an article on pet odor and like all great writers I was looking for inspiration.  Then it came.  One fateful Saturday morning, after I got out of bed, showered, dressed, splashed on my $80 Allure cologne from Chanel, donned my Olex watch (they gave me a $9700 discount because it was missing an “R”) and prepared to leave for work, my wife summoned me to the garage.  And no, I am not a famous movie star being paid to endorse products.

Upon entering the garage I said, “Hurry and tell me what you want, it smells in here.”  She said, “Exactly.”  I found my inspiration!

It was a “present” left by my best friend.  And in the spirit of play he deposited it in a multiple of places just to make it more interesting for me.  The odor was so bad I could taste it for hours.  I used half a gallon of Pine-Sol just so I could stay in the garage long enough to clean up the mess.  I used Brawny paper towels and they did not fall apart.

As I was cleaning, I looked over and my dog was just sitting there wagging her tail.  I was feeling guilty over my initial thoughts and wondered if the Pine-Sol was bothering her.  I could only blame myself if it was, as it was I who was looking for inspiration.  We all love our pets!

Characteristics of Pet Urine (Dog or Cat)

  1. Dogs and cats don’t sweat like we do.  It comes out in their urine which adds a high salt content.
  2. Urine starts out sterile on the acidic side and changes to an alkaline, which means old urine is different than fresh urine.
  3. Urine does not dry because the alkaline salts attract moisture and breed bacteria which continuously create odor.
  4. Urine can bleach out and permanently stain carpets.

How We Treat Pet Odor

We use a 3-step process which safely kills the germs and bacteria that cause the odor. This process is safe for pets and gives the best odor removal results.

Our technicians carry moisture sensors which can locate unseen pet odor sources for best treatment results.

For severe cases of urine our technicians are equipped to replace the pad under the affected areas of your carpet and treat the floor as well as the carpet if necessary.

Please note that urine can leave permanent stains, discoloration and even bleach the color out of carpets.  If we can’t get the stain out, no one can.  In such cases we can often patch the area with a piece of carpet from a remnant or from an inconspicuous area like a closet.

Home Remedy

Take ½ cup of white vinegar and 2 cups of water and spray spot and blot up as much as you can.  Don’t scrub or agitate.  Then treat with an enzyme (like Nature’s Miracle) as per instructions on the bottle.

Why Choose Quality Carpet Cleaning?

Our organizational structure allows us to deliver the same or better quality of service as any of the major companies out there for a much lower cost. We invite you to compare.

There’s no secret to doing what we do. There are industry and manufacturers’ standards. There is certified training. There are apprenticeships. The best equipment and cleaning solutions are available to anyone. If you strip away all their attempts to distinguish themselves, you will find that all the top companies essentially clean how Quality Carpet Cleaning does because it’s what works best. A rose by any other name is still a rose.

Quality Carpet Cleaning has thousands of independent reviews on sites like Yelp, Angie’s List, Google, the BBB and various other review sites. These are not reviews we collect on our site where we can filter and control them. Thus, though we are rated highly everywhere, not all of our reviews are great. However, you will see that when a problem does pop up, we go out of our way to make things right with the customer.

If you are unhappy for any reason, we will gladly come out and re-clean any area you are not happy with.

We at Quality Carpet Cleaning appreciate how important your time is and give it the highest priority. We schedule ideally 3, but no more than 4, jobs per day for each technician where other companies schedule up to 6. In this way our technicians have plenty of time between jobs and don’t have to rush through a job to get to the next.

In the real world, situations arise where someone needs service right away. As a result, we keep our schedule flexible enough where we can do a reasonable number of same-day jobs. Obviously, the earlier you contact us the higher the likelihood we can accommodate you.
Our staff cares about our customers because we care about them. We look for people who like helping others and then train them on how to. We have an unofficial policy: If we have to supervise you, you don’t belong here. Our people know and like their jobs and it comes through when you talk to them.

Green Cleaning Products
All our products are safe for kids & pets. What most people don’t know is that California regulations are so strict that many cleaning products sold in other states are not allowed to be sold here. Some standards even go beyond “green”. That said, we also carry a line of green carpet cleaning products for hyper-sensitive people.

Our concern for our customers goes beyond the cleaning. We want to make sure they are completely happy with us, which is why we follow up after each job. Our goal is happy customers who continue to use us and recommend us to others. That is not accomplished with mediocre service.
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